Returns & Exchanges

At Acca Kappa, we are committed to your total satisfaction with our Italian-crafted beauty and wellness products. If you are not entirely pleased with your purchase, we offer a straightforward return process for unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Contact our dedicated customer service team or visit our online returns portal with your order number and email address to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the unused items in their original Acca Kappa packaging, ensuring all protective seals remain intact to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days, excluding original shipping costs.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing